Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. It looks like theres already an account with [emailprotected]????.com. Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. That is frustrating because the field is required. Explore subscription benefits, browse training courses, learn how to secure your device, and more. However, clearing the cached data will help resolve stored data issues affecting account access. That said, these aliases cannot be used to login into a Microsoft account. Move on to the next step:Step 2: Check products or services where you used your Microsoft account. Maybe this helps. I am trying to sign in to a new computer using my Microsoft account. How did you reverse your original choice? my email address is - ***removed*** ***Personal information deleted by the moderator. I cannot believe the idiocy of this design. Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. I think that's the core of the confusion. I DO NOT WANT MY WORK LINKED TO HOME. If you fill in a email address that is connected to a personal account as well as a work/school account, it will ask for what account you want to log in. , It looks like theres already an account with. Check if closed. The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. I have the same headache, but see no solution. Office 2021 all you need to know. Create one! Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. Restart the device, and install from https://portal.office.com/account to get the correct version. I am having trouble scheduling an exam for MD-100. If this situation arises, use the primary User ID instead of the additional address. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. Did this under Settings gear, Accounts, My Info. While the account may be wrong, there may be other factors that can contribute to this error. Enter a different account or get a new one. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. Microsoft 365, Microsoft Office, Microsoft Office for Mac, Office 2021 / Office LTSC, Office 365 /. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. Microsoft Account Doesn't Exist But it does!?!? : r/Office365 - reddit The common error is accompanied by a message that reads: That Microsoft account doesnt exist. Microsoft Outlook allows you to create an alias for your email account. You can connect with Saajid on Linkedin. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. My Microsoft account got hacked and they changed my username MS has got to fix this. @harrymc: there's a chat going on as well. You wont be able to access your account, and you will receive this error. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. Another important step is to verify every input. If you are having troubles fixing an error, your system may be partially broken. To create a new account, head to Microsofts Signup Page and choose a new account name. Making statements based on opinion; back them up with references or personal experience. The app needs permissions to use SharePoint,office 365 and outlook.com. Here are three major reasons apart from the probability of the account id doesnt exist. Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. 2. That Microsoft account doesn't exist. Enter a different account Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. If you are prompted for a product key, see Where to enter your Office product key. No account? What is so difficult that Microsoft doesn't recognise a valid account? If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. Enter a different account orget a new one. We'll ask where you'd like to get yourverification code and selectNext. Click on the Start button on the left side of your Taskbar, and select Settings. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. Microsoft account does not exist. : r/Minecraft Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! Enter a different account or get a new one". This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Remember, if that fixes it, you can always add the account back in later. If not, select the checkbox next to the device. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). Enter a different account or get a new one Microsoft O365 accounts conflict with Microsoft regular accounts? Key Takeaways More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. Amazingly both messages are right but not well worded. This is after creating the O365 email account for the user without issue. The Microsoft account you entered does not exist - The Windows Club It definitely is an Office 365 account that was being used to log in in the previous computer. After that, click on "Devices.". From there, click on "Users.". What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. MS also keeps linking my work and home accounts. If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. Message says "The Microsoft account doesn't exist. Enter a different I used that email account to create this post. In this case, you can no longer access the Microsoft services associated with that account. Go to Microsoft Certification Dashboard. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? Microsoft account doesn't exist I then tried my email and the system worked. Office LTSC is the enterprise licence version of Office 2021. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. . Otherwise, choose another username. Click Settings and more, illustrated by three dots. Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum. The previous emails from Microsoft will show your account name. Do not use an account name from another type of account. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. Microsoft account doesn't exist when trying to schedule exam. A Gamertag is meant to serve as an identity only on Xbox. Connect and share knowledge within a single location that is structured and easy to search. We needed to join to the domain, first. But every time, I got this error: "That Microsoft account doesn't exist. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. When I go to "make a new one", it says that the account already exists and that I should try logging in. Super User is a question and answer site for computer enthusiasts and power users. Microsoft account doesn't exist error but it should be If you don't have one, you can create here. Whats the grammar of "For those whose stories they are"? An additional address is meant for user account recovery and security purposes. every time I try, I . Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. Message says "The Microsoft account doesn't exist. Enter a different However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. This is extremely frustrating. The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. You can unsubscribe at any time, of course. To access this form, the user must be signed in with a Microsoft account. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through power automate, while using the same Microsoft account i am currently logged into, and it throws me the error. 4. Another method would be to open any Office 2016 or 2019 app and create a new document. A great place where you can stay up to date with community calls and interact with the speakers. Learn more about Stack Overflow the company, and our products. I have the same error from the same steps but with a different cause and solution. Youre trying to login and get an error like this: That Microsoft account doesnt exist. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? Hi Lael! He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. When a user does not exist, Caps Lock and defective keys shouldn't be overlooked. I have dealt with this before. Keep up to date with current events and community announcements in the Power Automate community. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. Hi so i restarted my HP laptop and i'm setting it up. Also, a user needs to request a reset of the primary account, not the additional e-mail address. I then signed OUT my personal account and it signed me in with my work account. I know the account is valid because it is the same one I am using in this forum. My answer is to jettison Microsoft for something that works. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. Replied on March 4, 2023. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? Time-saving software and hardware expertise that helps 200M users yearly. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. Once the steps above have been completed, you should be able to log in to your Microsoft account. If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? I am baffled by this. I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. Power Platform Integration - Better Together! If you have a different edition or version installed on your device, run the SaRA package to uninstall Office. Send a test E-mail to the supposed user ID. Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, Account verification system is having trouble [Fixed], Microsoft not sending verification code SMS text, Problems connecting your Google account to the Microsoft Cloud, Microsoft adds the new AI-powered Bing to the Windows 11 Taskbar, New Bing arrives on Bing and Edge Mobile apps and Skype. So, you might need to create a new Microsoft account. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. Use an alternate account to sign in (if one exists) or sign up for another one. I am trying to sign in to a new computer using my Microsoft account. Enter a different account or get Explore subscription benefits, browse training courses, learn how to secure your device, and more. Head over to Accounts, then Email & accounts. When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. Follow the steps if youre an admin user to see if the device in question is enrolled; ensure you are aware that the user device is company authorized. This is a common error among Microsoft users encountering the error under consideration. More info about Internet Explorer and Microsoft Edge. Madness. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. A few months ago I created this account and now it says that it doesn't exist. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Why is there a voltage on my HDMI and coaxial cables? That Microsoft account doesn't exist. Enter a different account Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. Windows 11 how to upgrade. Can't access your account? From there, check to see if your device is enabled. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. At the moment, neither error message nor the logins show the important difference between the two types of login. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. If you arent an admin, see How do I find my Microsoft 365 admin? Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. This is an easy fix that I could not find on the Microsoft support fo. Try out a couple of familiar usernames and passwords variation that might been have used recently. Enter a different account". So, visit the Microsoft Web page and sign up for a new account. Solved: "That Microsoft account doesn't exist. Enter a dif - Power Attempt logging in with the primary Microsoft ID. Your independent source of Microsoft Office news, tips and advice since 1996, That Microsoft account doesnt exist. Choose from the options provided on why you need a password reset, then click Next. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. It keeps happening. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. These computers were set up for organization and the one I re-installed I set it up for personal use. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through . If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. Account "doesn't exist" when logging in - Microsoft Community Hey, so yesterday, I tried logging in into Minecraft. She has been the MiniTool editor since she was graduated from university. We only have 5 hosts so a domain seemed overkill. Fix the damned product I pay for every single year, again and again and again. How does it not exist when I even have a Facebook account with it? Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Sign In. Can't log on using O365 account. 'That Microsoft account doesn't exist Is it possible to create a concave light? How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. Well, cached data stores all previous elements of data preventing access again. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. Enter a different account or get a new one. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. That Microsoft account doesn't exist. Enter a different - YouTube Check your Microsoft account names under Email & accounts. This worked in half a second. That Microsoft account doesn't exist. Do you need it? Enter a different account or get a new one. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. I have had trouble logging in due to the fact the password *** read more It is possible sometimes that, the account name was misspelled. These login loops can happen in software or on Microsofts web site in many different locations.