Hi all sorted now there was a loop on my broadband before it entered the house. The four longest screws go in the bottom of the case. West Sussex If you cant there might be some other fault with the box such as failed RAM or flash storage. Open reach sorted that and Netflix works fine now. The connections are the same so any of the brands are interchangeable. We need to access Maintenance Mode from the start up screen. These drives are also quieter and cooler than standard 2.5 computer drives so should last longer in continuous use. It generally starts fine then hits a fault after around 40-45 minutes - at this time look for what might be wrong the BT TV box has lost all apps and has lost the internet connection. Many thanks, very well explained and illustrated! Very helpful thanks. If you take some before and after timings let us know if fitting an SSD speeds up the menus and cold-booting! During the day it will be in a state of instant-on standby so you should never have to wait for it to boot up. Im curious about fitting an SSD. Hi, Swapped a failed Seagate drive for a 1TB Western Digital drive. Great article and guide! If you take the bare hard drive out of the portable enclosure the disk might well work. Hi! So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. Mine actually had a Seagate ST500VT000 fitted. I can hear hard drive starting up with a quiet whirr but then stops. Or is there a message on the TV screen? Again, many many thanks. It might be a failed component rather than a soldering fault. I looked at the old HD with a disk utility app, it just shows it as unallocated space. Watch the most popular free-to-air channels as well as the channels in your package. We just replaced ours with a spare Intel SSD and its up and running again. The main advantage of an SSD (its speed) is irrelevant to Youview boxes because AV-rated spinning disk hard drives are sufficiently fast for playing back and recording simultaneously. .woocommerce button.button.alt:hover, .woocommerce input.button.alt:hover {background-color: #22a9f7} if (window.wfLogHumanRan) { return; } Home Community Archived Posts. However, when using the SMART standby option, I noticed the disk span up and back down again about once per minute, which was quite loud. /* */ Once reassembled your box will need to be re-initialised by powering it up into maintenance mode. This site uses cookies. Chichester Looking at the BT site,it appears that if you are out of contract,the box is yours to keep,as is the case with Talktalk.When I migrated from TT to PN,I received two letters,saying that they would recycle my router,but no mention of the TT box.As it was I had two boxes,and still use the later one,and it works fine as a retail box would. This ought to be obvious, but enough people at BT have been adamant that they will somehow block the services, that I am concerned. Thanks Russell. And of course the new property having a working aerial. Do you think I need to format the drive..? Thanks for the guide! Box now works fine. Brilliant! Have followed all the instructions above and only getting a waking up screen on repeat. Is this really the case, as I thought these were key features of the box? You can also buy or rent the latest films and box sets from the BT TV Store. Regulator Ofcom has launched a review to examine why the BBC struggles to meet the needs of some audiences. Is the soldering easy or should I take it to a hifi repair shop? Would it have helped if Id found a way to reformat the replacement disc first? This is to support the feature of pausing and rewinding live TV. A really easy guide to follow and got my box back up and running for 25. My box wasnt initially recognising the new drive. Connect to your broadband hub over wi-fi, or use the 1.5m ethernet cable we'll send out with the box. They have a limited lifetime number of writes available so the continuous recording to disk that happens while watching live broadcasts (which allows you to pause and rewind live TV) might prematurely wear out the SSD. However, good to hear that you got your neighbours up and running again with an internet reset. I tried to run disk check. Dream Mat Mousse Quelle Teinte Choisir, However once in maintenance mode I keep getting sorry selected option failed. I am through my power line adapters. Not tried the BT Vision option but I wouldn't expect that to work. Safe mode worked but would not correct problem. Can an ST3500312CS be used in place of the ST500VT000 as have seen these advertised also for PVRs. Some Maintenance Modes will revert all your settings back to their defaults, remove any paired devices and delete your recordings & scheduled recordinglist. It does take several minutes for the maintenance menu to appear. AV grade drives for audio-video usage are fitted to these boxes, designed to be quiet with low energy consumption but also supporting the recording and playback of multiple, simultaneous, high-definition, video data streams. Unlike the set-top box of old, YouView tries to give you the best of both worlds: digital and IP TV. I still have the old 1tb drive which Ill just keep handy for a month just in case etc it still spins up and passes Win 10 disk health checks so we will see how long it lasts. Youview recording failed This is another one that is usually caused by either your internet connection, or also possibly your broadband connection too. The best free cloning sw Ive used is Minitool Partition Wizard, I have ver. If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. That is, will I still be able to watch iPlayer through it? document,'script','https://connect.facebook.net/en_US/fbevents.js'); It now appears to be working fine. Menu speed is the same, but boot from deep sleep is 10 secs faster with the SSD. Phone opening hours are: Monday to Friday, 8am to 9pm Saturday, 8am to 8pm Sunday, 9am to 6pm Notification We'll always notify you when your contract ends. I ordered SATA cable to connect the drive to computer and see if it works this way although not sure if its not gonna reset the disk now, like youve mentioned it at the beginning. Ordered one of the recommended drives and installed and fully functioning very quickly. . I then turned it all off for a minute and then back on. Still having the original drive, that was still working (but being unreliable), I was able to clone it to the refurb drive. You can pause live TV and record up to 150 hours of HD TV, or 300 hours of SD TV. I got part way through the set up but it keeps saying I am not connected to the internet. Just repaired Humax T2120, from failed Seagate 500 GB to Toshiba 1tb. Would have thrown the box away without finding your site. Naturally he blames the box, saying it is faulty after retuning and testing. (function(url){ Obviously you will no longer get box updates from BT. That's why we have an automatic standby mode. All I want to be sure of (preferably from someone who has done it) that following cancellation, the box will still work for recording, pausing, rewinding etc., that the EPG will update, and that the catch-up services will still work. Turn the box over so it is bottom up and using a knife peel off the warranty sticker shown below: Remove the four screws then turn the box the right way up before removing the lid. The sticky pad was the culprit! Choose preferred time limit from 2, 3, 4 or 12 hours options. When you get the Maintenance Mode prompt on screen, press the power button to bring up the maintenance menu. BT's YouView boxes let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW. document.addEventListener(evt, handler, false); You may be able to get it working again by going into Maintenance Mode and performing a reset, but it will probably fail again after being in standby for a while. Place the PCB back in the bottom half of its casing. From NOW, to Netflix, to BT Sport and the best free-to-air channels, they're all there at your fingertips. Once the lid was off, my suspicion that the hard disk was responsible was confirmed. .woocommerce .woocommerce-message::before { color: #22a9f7; } 2 weeks ago I rang up and cancelled just the TV package but kept the broadband and the woman I spoke to was adiment I would need a new box to watch TV. Only if you want that SSD to die prematurely! See the table below for links to buy the different makes and sizes of YouView Hard Drive. Thanks! It has probably always done this but I didnt notice as the stock drive was quieter. Once you stop paying for the BT TV package it works exactly the same as any other Humax box. Also worth noting as an aside that the first customer service agent told me that I only had a weekend and evening call package (wrong!) I have spoken to them already about something else. Now with TALKTALK paying 8 a month for my Phone and Broadband. }; Hopefully that will be good for a couple of years and then Ill replace it with a new one. Brilliant instructions. The only thing i get on my my 1tb bt box i the maintenance menu , i got a 320 gb hdd from another youview box to try and still the same . They too are AV specification drives (video drives) which are capable of recording at least two separate video streams simultaneously while playing back a third. A YouView box is a set-top box, a device that converts the signals into something that your TV can read and display. Are you able to temporarily move the YouView box nearer to your router so you can complete the setup with it plugged directly into the router with an Ethernet cable? Moral here is buy a new drive, not refurbished, especially if your old drive has fully stopped spinning. Instructions for doing this can. I can confirm also that my youview box supplied from BT still functions as normal and my 30 days notice ended 27th December. You can now lift out the old hard drive, carefully sliding it away from its connector, and fit the new one which is available new on eBay here. Ive reset the box, connected HDMI directly to the TV, but still the same. I installed my new HDD into my 4k box. In BT 's case the operator will charge up to 50 for their broadband routers and up to 115 for their YouView TV set-top-boxes, although you can of course simply return them when switching away and avoid the fee entirely. If you do not press the power button within 5 seconds the box will boot up normally, Turn the power on using the switch found on the back of yourbox, Press the button on the front of the box, Very quickly press and hold both the channel +/- buttons together for 10-15 seconds, After displaying the start screen, the box should enter maintenance mode, Press and hold both the channel +/- buttons on the front of the box, Press the button on the front of the box once while still holding both the channel +/- buttons together for 10-15 seconds, Press and hold the down button on the top of the box, Turn the power on using the switch found on the back of yourbox. Its a 750Gb Toshiba drive. The hard disk might need to have all the partitions deleted rather than partitioning and formatting it in a computer. A reboot is often enough to fix this issue. Easy fix but you have to plug HDD into a pc to change to MBR before you put in youview box. egregiously misleading and I suspect deliberately so, in order toobfuscate people rather than enlighten them. Many thanks. As you say, there is no need to create new partitions or format them. Thanks, good guide. Visit our full contacts page here Possibly, although the drive from your Mac might not be compatible with the YouView box if its built to a different Apple spec. However I also have a BT TV UHD YouView box plugged into HDMI1 and this is. I then initialised the drive but didnt format it (using Windows 10 disk manager) but that made no difference. PS. I am stuck with scart interface. Channel Nakoni Alamat Ng Pilipinas, Everything else will continue to work perfectly. Sign in or register to get started. Thanks again, youve saved me a lot of money having to buy a new (different brand) box <3. I succumbed to a new LG smart TV this week, which is a vast improvement visually on the steam-powered one that has served for 10 or more years. !function(e,a,t){var n,r,o,i=a.createElement("canvas"),p=i.getContext&&i.getContext("2d");function s(e,t){var a=String.fromCharCode;p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,e),0,0);e=i.toDataURL();return p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,t),0,0),e===i.toDataURL()}function c(e){var t=a.createElement("script");t.src=e,t.defer=t.type="text/javascript",a.getElementsByTagName("head")[0].appendChild(t)}for(o=Array("flag","emoji"),t.supports={everything:!0,everythingExceptFlag:!0},r=0;r 11 and it clones hdds ssds and NVME ssds too. I used Gparted as I am running Linux Mint. NORMA12. Once you've done a Maintenance Mode reset, you'll need to go through the first time setup again. Bought the 500gb seagate drive, 30, fitted it, and box was up and running in 10 minutes! She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. 1 Service Alert Using Ultra HD A YouView Box FAQ Go beyond Full HD and see the difference with Ultra HD. As I said above I unplugged the Internet from it for that day but that's probably not required. Well worth checking for blown/burnt components as you suggest. The ultra-compact YouView box gives you 7 days of catch-up TV and the full range of Freeview channels. Thanks for the update Steve. Below is a photo of the original YouView drive which is a 500Gb Western Digital disk from their AV-25 range. Announcements, Guides & Community Updates, Here's where you can find out more about returns. You'll get our best-ever TV box That is completely untrue. Plug the power cable back in whilst still holding the reset button continue to hold the reset button down, do not release it yet. Save yourself the hassle and don't bother. Note: Replacing the hard drive in your YouView box means you might lose all the recordings on your old hard drive. Im not sure if this is possible as the recordings tend to be locked to one particular YouView box. fbq('track', 'PageView', { BT Player only available to BT broadband customers. Im out of contract, and dont mind buying a new box (the current one has served us well) but I want to see if theres a way I can save the recordings. Many thanks. We followed the user guide instructions and Googled every possible solution without luck. Had a beeping BT DTR T2100 box which wouldnt load past the start up screen following a power off and on. We have manydifferent YouView boxes, because they are all slightly different, we have different instructions for them. It doesn't record, but it's designed to be small and give you a great TV viewing experience. Sourced one from eBay for about a tenner. Sounds like if its not the disk at fault it can possibly be transplanted in to a new box. You can re-use the YouView hard drive in a computer but it will need repartitioning and formatting first. All you'll do is end up getting frustrated and angry with BT. addEvent(evts[i], logHuman); Some people have had success with a 1Tb drive. Does the YouView box work after leaving BT? You can also buy or rent the latest films and box sets from the. Dream Mat Mousse Quelle Teinte Choisir, Ignore the above. After following your instructions everything works a treat. Need more help? n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n; if(/(? Dream Mat Mousse Quelle Teinte Choisir, It looks like you're new here. We always conscious about the amount of energy we use. Disney Star network runs more than 70 TV channels in eight languages, reaching out to 9 out of 10 cable and satellite TV homes in India. Software reset, factory reset and internet reset all failed to work. Serious question will there be any risk to the hard drive if I position the box vertically on its RH edge (Hard drive above PCB)? My box hadnt failed completely but was malfunctioning, unable to play back or use the apps, and I guessed it was a corrupt hard drive. Ill just endorse a couple of points made by Keri above the sticky pad holding the original drive had me cursing, and a bit of firm persuasion was required to get the drive out. Alan Michael Sugar, Baron Sugar (born 24 March 1947) is a British business magnate, media personality, author, politician and political adviser. 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